Name: Joanne Kelleher

Role at Lennox: Laboratory Consumables Specialist

Background/education: Honours degree in Bioanalytical Science, with over 12 years experience in the laboratory sales sector and four years holding the role of laboratory consumables specialist.

What are your areas of expertise?

In my current role with Lennox, my core focus is on glassware, plasticware, liquid handling products, filtration consumables, sample collection and storage and general labware — basically anything that doesn’t have a plug or is a chemical!

What sectors do you work with?

I work across all sectors but primarily, I work closely with companies in the pharma, food and beverage, universities, R & D and environmental industries.

What challenges are currently facing the customers you work with? How are you helping them overcome those challenges?

One of the main challenges our customers are facing now is the quick supply of product. Given the current situation with Covid-19, a lot of suppliers and customers aren’t working to full capacity, either in terms of staffing or working hours. So when they come to us looking for something, they need it as soon as possible.

I’m addressing this need by always trying to source and offer products from trusted suppliers that we have strong relationships with. It ensures accurate stock availability, the quickest lead times and the best quality of product for the customer.

What are some key trends you are seeing in your area of expertise?

Products for Covid vaccine research is a huge emerging area within the consumables area. The current focus is obviously on trying to develop a vaccine so with that, supply partners such as Sartorius are keeping up to date with the industry demand. They are also offering web-based learning on new research techniques.

Products such as filter membranes and pipettes, and their accessories, amongst others, are also key to any research lab trying to tackle the Covid crisis.

If you would like more information on how Joanne and the rest of the Consumables team could assist your organisation, email joanne.kelleher@lennox.ie.